our cancellation & refund policy

At fullblank, customer satisfaction is at the heart of what we do. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

• You can request a return within 3 days of receiving your order.
• Items must be unused, unwashed, and in original packaging with all tags intact.
• To initiate a return, please contact us at contact@fullblankdesigns.com or WhatsApp us at +91 93527 43934 with your order ID and reason for return.
• Return pick-up is available in most locations. If not, you may be asked to ship the product back to us manually.

2. Refunds

• Once we receive and inspect your returned item, we’ll notify you regarding the status of your refund.
• If approved, your refund will be processed within 7 business days via the original payment method.
• For COD orders, we will initiate a refund via UPI or bank transfer after collecting the required details from you.

3. Exchanges

• Exchange is allowed for size issues or defective products only.
• Exchange requests must be made within 7 days of delivery.
• We process exchanges once the original item is picked up and received.

4. Non-Returnable Items

• Products bought during sale or clearance events are not eligible for return or exchange.
• Accessories (if any) are also non-returnable unless damaged or defective.

5. Damaged/Defective Items

• If you receive a damaged item, please email/WhatsApp us with clear photos within 48 hours of receiving the order.